KeyStreet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website keystreet.io or contact us regarding our real estate services.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
- Personal Identification Information: Name, email address, phone number, and property address.
- Property Information: Details about your property and your situation as a homeowner.
- Communication Records: Records of calls, texts, and email communications.
- Technical Data: IP address, browser type, pages visited, and other usage data collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry and provide a cash offer for your property.
- To communicate with you about your real estate transaction via phone, text message, and email.
- To send transactional or conversational messages related to your real estate inquiry, such as property details, offer details, and appointment confirmations.
- To send marketing communications about property offers and promotions (only if you have opted in).
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. SMS / Text Message Communications
By opting in to receive SMS communications from KeyStreet, you agree to receive text messages related to your real estate inquiry. These messages may include:
- Transactional messages: property details, offer confirmations, appointment reminders, and follow-up communications.
- Marketing messages: property offers, promotions, and real estate-related marketing (only if separately opted in).
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message. Reply HELP for help or contact us at (201) 340-5040.
4. How We Share Your Information
Your information is secure and will not be sold or shared with third parties or affiliates for promotional or marketing purposes.
We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website and conducting our business, under strict confidentiality obligations.
- When required by law, court order, or government regulation.
- To protect the rights, property, or safety of KeyStreet, our clients, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, correct, or delete your personal data.
- The right to opt out of marketing communications at any time.
- The right to request a copy of the data we hold about you.
To exercise any of these rights, please contact us at info@keystreet.io or call (201) 340-5040.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- KeyStreet
- 15 Lentz Ave, Newark, NJ 07105
- Phone: (201) 340-5040
- Email: info@keystreet.io